BOIL ORDER: S. COTTAGE AVENUE

A water main has been shut off at South Cottage Avenue, between Lincoln Avenue and Washington Street, due to a water valve replacement. A boil advisory is issued for when the water comes back on at the area affected.

In Consultation with the Indiana Department of Environmental Management, it has been determined that the water customers should boil their drinking water. This precautionary measure is recommended because a water main break has occurred within your service area.

It is recommended that all cooking and drinking water be brought to a complete boil for five minutes before using. Please continue to boil all cooking and drinking water until we notify you that it is no longer necessary.

Until we resolve this drinking water problem, we are also asking that you conserve water and only use what is necessary for household and personal needs.

We appreciate your cooperation during this time and will update you as necessary until the drinking water problem has been solved. If you have any questions concerning the drinking water problem, please contact your water department at 534-5306.

Whenever there is a disruption of water service, it is always a cautious measure to issue a boil advisory allowing our customers to make an informed decision based on their particular situation.

There is an inherent risk of contamination when the soil around the pipe is disturbed due to the main break and subsequent repair of the water pipes. We take every precaution to minimize the risk of contamination. Water is then tested in cycles of 24 hours to ensure that there are no contaminants present. Two sets of samples are taken 24 hours apart, when both samples come back clean the boil advisory is lifted.

Normal water pressure for city service is 60 pounds of pressure. During a boil order, pressure may become low until the problem is fixed.