City warns residents about post flood scams

As flood waters recede, the City of Goshen warns property owners to be aware of potential scams. While most contractors offering repair services are legitimate, there are scammers who use emergencies to cheat people. There are several ways Goshen property owners can protect themselves:
 
  • Ask to see the ID of anyone who wants to enter your home or business.
  • Never provide personal information (such as your Social Security number, driver’s license number or insurance policy number) to anyone until their credentials have been verified.
  • If repairs include  plumbing, electrical, heating or air conditioning work, licensed contractors must be used. To verify a contractor is licensed to work in the City of Goshen, call the Goshen Building Department at 534-1811.
  • The Better Business Bureau can be used to identify any complaints received about a contractor or their business.
  • Consider getting one or two estimates from local firms.
  • Ask for references and call them.
  • Get proof of the contractor’s workers compensation insurance. This type of insurance is generally required in Indiana for any contractor with employees.
  • Get everything in writing, including estimates, materials, prices and completion dates. Share this information with your insurer before signing anything.
  • Never pay upfront for the full cost of repairs. Deposits should be paid only after materials reach your home and work begins.
  • Final payment should be made when all work is completed to your satisfaction.