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Sewer Department camera truck gets new look

Wednesday, March 22, 2017

In recognition of World Water Day the City of Goshen Stormwater Department would like to announce the new look for the Sewer Department’s Camera Truck. This stormwater message reminds those who see it that each of us has a role to play in preventing stormwater pollution. Remember “Only Rain Down... more

Mayor Stutsman announces Year of Goodness

Wednesday, March 22, 2017

Mayor Jeremy Stutsman is proud to designate March 2017 through March 2018 as the Year of Goodness in Goshen. This Year is a way to remind residents of all the great things that happen in our community. During this Year Mayor Stutsman will recognize individuals, organizations and businesses that... more

BOIL ORDER ON E. WASHINGTON

Wednesday, March 22, 2017

On Wednesday, March 22, 2017, a boil order is being issued because of Water Main Construction.  The Indiana Department of Environmental Management requires the Water Utility to issue a boil water order for the affected area of: On Washington between S 7th and S 10th. Once two (2) consecutive water... more

Upcoming Events All Events »

Board of Public Works & Safety & Stormwater

Monday, March 27, 2017, 2:00pm

Shade Tree Board meeting

Monday, March 27, 2017, 7:00pm

Goshen Housing Authority Board meeting

Tuesday, March 28, 2017, 7:00am

Water & Sewer Billing Office

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* For more information, click on the  located throughout the page.



Angie McKee, Clerk-Treasurer
203 S 5th St., Goshen, IN 46528
Phone: 574-533-9399 FAX: 574-533-6961
Hours: 8:00 a.m. - 5:00 p.m., Monday through Friday

Map to the Water and Sewer Billing Office 

  Contact the Billing Office                                                      

Goshen Water & Sewer Utilities Billing Office has several easy ways to make your monthly Water & Sewer payments!

OFFICE PAYMENTS

We gladly take payments at our counter. You can pay with cash, check, money order, or debit/credit cards. A 3% convenience fee will be added to any transactions using a debit/ credit card. We also require a picture ID to use your debit/credit card. 

24-hour Payment Drop Box

For your convenience the Water & Sewer Utilities Billing Office has a 24-hour payment drop box. It is located just south of the Utilities office in the alley behind the Police Department. PLEASE DO NOT DEPOSIT CASH IN THIS BOX. When paying by cash please go into the office during business hours.

Payments in the box before 8:00 a.m. Monday through Friday will be posted the same day.

E-Z Pay Program

By completing a simple application, residents can have their monthly water/sewer bill automatically deducted from their checking or savings account. To receive an application, call 533-9399 or pick up one when visiting the Utility Office, 203 S. 5th St. There is no charge for this service.
  EZ-PAY APPLICATION                                                       

Credit/Debit Card

Residents also may pay by credit or debit card. There are fees associated with this process:

Payments can be made with your debit/credit card over the phone or online using PayGov.US

  • If you pay by phone (1-866-480-8552), there is a 3.95% convenience fee with a minimum charge of $2.50.
  • If you pay via the Internet at PayGov.US, there is a 4.95% convenience fee with a minimum charge of $3.00. 

  PayGov.US         

  Account Holders Right to a Hearing                             

If a customer has had their water turned off for non-payment, the total balance must be paid by cash, cashier's check, money order or by credit/debit card (convenience fees apply) in order to be reconnected.

Water/Sewer Ordinances

  •   Ordinance 4052, Water Meter Installation in Multiple Unit Buildings  
  •   Ordinance 4333, Sewer Regulations 
  •   Ordinance 4848, Water Rates and Charges  
  •   Ordinance 4547, Sewer Rates and Charges 
  •   Ordinance 4625, Pretreatment Requirements & Standards (large file; may take longer than expected to download)

     

 

 

 

 


 
  
Kelly Saenz, Water & Sewer Office Manager

  2016 Consumer Confidence Report. 

   Haga clic aquí para leer el Informe de Confianza del   Consumidor 2015

   Frequently Asked Questions

   Boil Order Information

    New Customer Information

    How to close your account

    Flat Sewer Rate Customer Information
    Sprinkler Meter Information

    Summer Sewer Break Information